Bigbasket Reviews
(Rated by 14 users)
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Are you looking for ways to save money when shopping at Bigbasket. Our Bigbasket coupon codes can help you do just that! Over 14 customers have already used our coupons to save an average of $59 with Bigbasket discount codes. There are currently 5 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
GREAT OFFER
100
$OFFGREAT OFFER
Overall Rating
4.4
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Customer Service4.7
- Return Policy4.3
- Price & Quality4.3
- Shipping & Delivery4.5
Recent Customer Reviews (14)
Marika Sultész
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Ryan Carlson
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Dirk Baader
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Yasmin Woods
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Perrin Babin
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Peggy Vanderford
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Jonathan Lopez
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Alexis Foley
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Jacob Stewart
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Alice de Chateaub
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Bigbasket Pricing
bbstar no delivery charge
above Rs 600
free home delivery
above Rs 1000
Payment Methods
Accepted Payment Options:
Prices for items on Bigbasket.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Bigbasket credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Bigbasket Pros & Cons
Pros
1
Convenient Shopping: Highly convenient for grocery shopping, saving time and effort.
2
Fresh Produce: Fresh vegetables and fruits, with most seasonal items available for delivery.
3
Multiple Time Slots: Four time slots for home delivery, including same-day delivery options.
4
Cash on Delivery: Easy payment method, especially useful for products like vegetables and fruits where quality cannot be guaranteed.
5
Friendly Return Policy: No questions asked returns, with prompt refunds in case of delayed deliveries.
6
Notifications: Perfect notifications via email and SMS, keeping customers informed about their orders.
7
Deals and Promos: Ongoing offers, discounts, and deals on the home page, helping customers save financially.
CONS
1
Delivery Issues: Frequent issues with delivery, including cancellations without notice and delayed deliveries.
2
Product Availability: Sometimes, items are unavailable or not delivered, which can be frustrating.
3
Quantity Issues: Incorrect quantities of items delivered, which can be a problem if customers order specific amounts.
4
Search Functionality: The search box does not always provide the items searched for, even if they are available in the menu.
5
Customer Service: Poor customer service, with many complaints about unresponsive helpline providers and unresolved issues.
6
Product Quality: Some customers have reported poor product quality, including items like besan with worms in it.
7
Environmental Concerns: The use of plastic trays for packing vegetables and fruits is a concern for the environment.
Bigbasket Features and Benefits
Features
Extensive Product Catalog
The platform provides a wide range of grocery products, including fresh fruits and vegetables, staples, dairy products, beverages, personal care items, household essentials, and more.
Search and Filter Options
Customers can easily find the products they need using the search and filter options.
Personalized Shopping Lists
Users can create personalized shopping lists for easier and faster shopping.
Express Delivery
For immediate grocery needs, Bigbasket offers a service called bbnow, which ensures delivery within 15-30 minutes.
Flexible Delivery Slots
Customers can choose the most convenient delivery slot for their orders.
Subscriptions and Scheduled Deliveries
Customers can subscribe to regular deliveries of certain products, ensuring they never run out of essentials.
Discounts and Offers
Bigbasket frequently offers discounts and special offers to its customers.
bbstar Membership Program
This program offers additional benefits such as cashback on successful delivery, no delivery charge on orders above Rs 600, reserved delivery slots, and exclusive promotions.
Mobile App and Website
Bigbasket offers a user-friendly mobile app and website for easy and convenient shopping.
No Questions Asked Return and Refund Policy
If a customer is not satisfied with the quality or freshness of a product, it can be returned at the time of delivery. The delivery personnel will take the returned product back. A credit note for the value of the returned product will be issued, which can be used for future purchases. If a product needs to be returned after the delivery has been accepted, the customer support team can be contacted for assistance.
Convenient Shopping
Highly convenient for grocery shopping, saving time and effort.
Fresh Produce
Fresh vegetables and fruits, with most seasonal items available for delivery.
Multiple Time Slots
Four time slots for home delivery, including same-day delivery options.
Cash on Delivery
Easy payment method, especially useful for products like vegetables and fruits where quality cannot be guaranteed.
Friendly Return Policy
No questions asked returns, with prompt refunds in case of delayed deliveries.
Notifications
Perfect notifications via email and SMS, keeping customers informed about their orders.
Deals and Promos
Ongoing offers, discounts, and deals on the home page, helping customers save financially.
Competitive Pricing
Offers competitive pricing on a wide range of products.
Free Home Delivery
Free home delivery for all orders above Rs.1000.
Free Registration
Registration on Bigbasket.com is absolutely free, making it accessible for everyone to shop from the comfort of their homes.